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Live Chat Representatives at Bixisoft: Be the Face of Outstanding Customer Service 

Do establishing connections and resolving client problems come naturally to you? Do you have a strong desire to give outstanding customer service? To add to our expanding team, Bixisoft is looking for committed and motivated Live Chat Agent! As the client’s initial point of contact in this remote role, you’ll cultivate good relationships and increase sales.

Why Bixisoft?

Make an Impact: Your influence on our customers’ experiences will have a direct bearing on the success of our business and the perception of our brand.

Friendly Environment: We provide thorough instruction, continuous coaching, and a cooperative team environment.

Competitive Salary and Benefits: We respect our workers and provide them with competitive salary and benefit plans.

What You’ll do:

Interact in real time with website visitors to deliver timely and tailored customer support.

Respond to inquiries, resolve problems, and assist clients with their purchasing process.

Develop a relationship and earn the trust of your clients to promote brand satisfaction and loyalty.

Make use of clear communication to guarantee efficient problem-solving. Respect business policies and established procedures. Participate in fostering a supportive and effective team atmosphere.

What We Are Seeking:

Exceptional communication skills both in writing and speaking.

A sincere love for establishing rapport and providing excellent customer service.

Strong analytical and problem-solving skills.

The capacity to function both alone and as an efficient team member.

Expertise with a wide range of computer programs and applications.

A cheerful and upbeat demeanor.

Ready to Join the Bixisoft Family?

We strongly advise you to apply if you’re a driven individual who is passionate about going above and beyond for customers! Kindly send in a cover letter detailing your experience providing customer service along with your resume. Together, let’s improve the client experience.